Mark a dog away
Where in the app: Planner · Dog profile · Owner app · Pricing
Planner → the day → + Exception → Away, or the dog's own profile. A range is one exception, not one per day.
Owners can also mark their own dog away in the owner app. After the company's same-day cut-off it becomes a request the team approves or declines rather than applying immediately, so a dog can't vanish off a van that has already left.
Away weeks are charged at the company's spot-hold rate — Company → Pricing.
✓ Checked against the app on 7 Aug 2026